12+ hr
All-day field battery
Physical AI
The intelligence inside your on-ground team's ear.
Darwix Sherpa captures, assists, analyzes and improves in-person multifinance conversations across dealerships, branch sales, verification, field surveys and collections.
0 KB
Raw audio stored on device
HD
Noise-robust speech capture
Secure
AI disclosure built-in
Sherpa Live · Field Meeting
Jakarta Selatan
LiveDealer Sales · Bahasa
Agent
Sherpa Nudge
Objection detected — biaya tambahan. Use approved cost-breakdown talk track.
Talk-track fit
- KTP verified on-site
- Consent captured
- Approved talk track used
- Cost breakdown disclosed
Consent captured · AI disclosure delivered
Compliance 0%
What Sherpa Does
Capture. Assist. Analyze. Improve.
Turn every on-ground conversation into structured intelligence that improves outcomes, strengthens compliance and drives operational excellence.
Capture
Records in-person conversations with noise-robust speech capture.
Assist
Gives real-time guidance, approved answers and next-best-actions.
Analyze
Structures objections, commitments, sentiment and missing information.
Improve
Feeds quality, coaching and workflow insights back into the platform.
Designed for the Field
A device built to do multiple things well.
Purpose-built capture surface for frontline multifinance teams. Lightweight, durable, private by design and always ready.
Wearable or Mobile Capture
24/7 Sync to Platform
Sub-400ms Live Nudge Path
Private by Design
RFID
Sherpa S1 Wearable + Mobile Companion App
Matte black under-lapel · dedicated push-to-log · 1 KB structured uplink
Frontline Intelligence
Wearable Gen-AI for the frontline.
01
Dealer & Branch Sales
Every lead, prepared. Every objection, surfaced.
- Prep with customer context, product details and offers
- Real-time talk tracks and approved disclosures
- Consent prompts and compliance windows
- Automatic note capture and next steps
Objection detected · Biaya tambahan
Cost-breakdown talk track surfaced in 380ms.
02
Surveyor Lapangan (Field Surveyor)
The right question. In the right moment.
- Guides survey visits with mandatory questions
- Structures observations and photo evidence
- Flags inconsistencies and missing documents
- Generates survey memos instantly
Survey memo · Auto-draft
204 field checks structured, memo ready before the ride home.
03
Collections
Verify, in conversation. Not in a queue.
- Live context prompts for field workflows
- Hardship and dispute escalation guidance
- Commitment capture and PTP tracking
- Automatic visit notes and outcomes
Commitment captured
PTP validated: 30 Apr · Rp1.150.000 · VA BCA — synced to CONFINS.
Active AI Services
Eight named AI services. One device. One brain.
Agent Assist & Objection Handling
Detect objections, provide approved responses and keep the conversation on track in real time.
- Objection detection in real time
- Approved talk tracks & compliant offers
- Cross-sell & upsell guidance
- Conversation steering & anti-de-sell nudge
S
Sherpa Assist
Live objection response
Says caller: “Pak, biaya asuransinya sudah termasuk?” Sherpa: Ya, premi asuransi sudah termasuk dalam angsuran bulanan (all-in per Rp/bulan). Mau saya tunjukkan rinciannya?
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Built for Your Cases
Scenarios already in production.
Motorcycle Financing
Dealer hand-off to approval, with objections handled at the counter.
+14% Conversion
-35% Drop-off
+12% PTP rate
“Pengajuannya disetujui, pembayaran pertama besok.”
Multipurpose Secured Financing
Secured-loan valuation and disclosure conversations, fully documented.
+18% Accuracy
-32% Filing time
+9% First-pass approvals
“Verifikasi jaminan dan dokumen selesai dalam satu kunjungan.”
Dealer Onboarding & Verification
Consistent capture and checks across every dealer visit.
-12% TAT
+36% Doc completion
-15% Rework
“Digitalisasi WA/Phone hanya untuk 2 kasus.”
Debt Recovery (Collections & Recovery)
PTP capture and field verification in the toughest buckets.
+22% PTP rate
-13% Escalations
+8% Recovery rate
“Eskalasi hardship ke human supervisor.”
Supervisor in the Loop
Loop in. Tag. Coach.
Mid-call.
Supervisors can join, tag and coach when risk, conduct or coaching triggers are detected — without breaking the customer experience.
Anti-Persuasi — Talk-track usage low. Tag for coach review.
Live Field Sessions
| Agent | Location | Duration | Signal | Status |
|---|---|---|---|---|
| Sudi Santoso | Jakarta Selatan | 23:14 | Live | On track |
| Fitri Rahayu | Bandung | 12:32 | Live | Coaching |
| Hendra Wijaya | Surabaya | 31:07 | Live | On track |
| Rina Maulida | Tangerang | 08:45 | Live | Flagged |
Sudi Santoso
On trackJakarta Selatan · 23:14
Live
Fitri Rahayu
CoachingBandung · 12:32
Live
Hendra Wijaya
On trackSurabaya · 31:07
Live
Rina Maulida
FlaggedTangerang · 08:45
Live
Supervisor console — 24 field agents online
Built for Your Teams
No noise. Just clarity on performance and next steps.
Session Quality (Last 7 Days)
94 / 100
Average Quality Score
- Objection handling+6%
- Disclosure compliance+2%
- Talk-track usage-1%
Next Best Actions
128
Nudges delivered
34
Follow-ups scheduled
56
PTPs captured
18
Docs chased
Manager Insights
- Top objection themeBiaya & Angsuran · 32%
- Low-confidence answers−41%
- Resolution improvement+18% w/w
Coaching queue auto-built from tagged sessions — 6 clips ready for Monday's huddle.